Effective Date: To be set by Lawncare after client review

Lawncare respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://lawncare.demo.wnypress.com, request an estimate or quote, create an account, communicate with us, schedule services, or otherwise interact with our business.

1. Information We Collect

Information You Provide

Depending on the interaction, we may collect:

• name and contact information;
• billing and service addresses;
• estimate, booking, project, and service details;
• account credentials and preferences;
• communications, notes, reviews, photos, documents, or files you submit;
• transaction, invoice, and payment-status information;
• information about a property, item, system, or location involved in the requested service; and
• any other information you choose to provide.

Information Collected Automatically

When you use our website, we and our providers may collect:

• browser, device, and operating-system information;
• IP address and general location derived from it;
• pages viewed, links selected, referring pages, and visit times;
• account, session, security, and diagnostic information; and
• cookie, analytics, and similar technology data.

Information From Other Sources

We may receive information from referral partners, service platforms, payment providers, public records, social media, or other third parties when permitted by law.

2. How We Use Information

We may use information to:

• respond to inquiries and prepare estimates or quotes;
• schedule, provide, personalize, and support services;
• process payments and maintain transaction records;
• manage customer accounts and service history;
• send appointment, account, invoice, safety, and support communications;
• improve our website, forms, operations, and customer experience;
• measure website performance and understand usage;
• prevent fraud, abuse, security incidents, and technical problems;
• enforce our agreements and policies; and
• comply with legal, tax, accounting, insurance, and regulatory obligations.

3. How We Disclose Information

We may disclose information to:

• staff, contractors, and authorized service providers involved in business operations;
• payment, accounting, financing, and fraud-prevention providers;
• website hosting, scheduling, customer-management, email, SMS, telephone, mapping, storage, and analytics providers;
• professional advisers, insurers, auditors, and legal representatives;
• government agencies or other parties when required by law or necessary to protect rights, safety, or security; and
• a buyer, successor, or adviser involved in a merger, financing, reorganization, sale, or transfer of the business.

Service providers may use information only as permitted by their agreements and applicable law.

4. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. Certain analytics or advertising technologies, if enabled, may be treated as a sale, sharing, or targeted advertising under some laws. Eligible users may contact us at demo@wnypress.com to ask about available privacy choices.

5. Payments

Payments may be processed by third-party payment providers. We generally do not receive or store full payment-card numbers. Payment providers process payment information under their own terms, privacy policies, and security practices.

6. Cookies and Analytics

We may use cookies and similar technologies to operate and secure the website, remember preferences, support accounts and forms, measure performance, and understand usage.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

Retention periods vary by the type of information, relationship, and applicable requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission, storage, or security is completely reliable, so we cannot guarantee absolute security.

9. Your Choices and Privacy Rights

Depending on where you live and subject to legal exceptions, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights relating to consent, processing restrictions, targeted advertising, sale or sharing, and appeals.

To submit a request, contact us using the information below or use demo@wnypress.com. We may need to verify your identity before completing a request.

You may unsubscribe from marketing emails through the link in the message. Transactional and service-related messages may continue while you have an active relationship with us.

10. Cookie Choices

You can manage some cookies through your browser or our cookie-preference tool, if available. Disabling cookies may affect website functionality.

11. Children’s Privacy

Our website and services are not directed to children under the age at which parental consent is required by applicable law, and we do not knowingly collect personal information from children in that age group. If you believe a child has provided personal information, contact us so we can review the matter.

12. Third-Party Links and Services

Our website may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy.

13. International Users

14. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date. We will provide any additional notice required by applicable law.

15. Contact

For privacy questions or requests, contact:

Lawncare

demo@wnypress.com